My Skills

27 years of ICT experience:

  • ICT Management - Advanced - 15 years
  • Entrepreneurship - Advanced - 13 years
  • Program Management - Advanced - 9 years
  • IT Strategy - Expert - 14 years
  • Coaching - Expert - 13 years
  • Project Management - Expert  - 14 years

Knowledge

  • Incident management
  • Problem management
  • Change management
  • Release management
  • Config management
  • Service Level management
  • Knowledge management
  • Disaster recovery
  • Backup & restore
  • Cybersecurity
  • ICT management
  • Infrastructure management
  • Project- & Program management
  • Interim management
  • Merges, Acquisitions and Carve outs
  • IT- and OT infrastructure
  • ITSM tooling
  • ITSM coaching
  • ISO 27001, IEC 62443 norm
  • Automation projects
  • ITIL v 2.0 & 4.0
  • Prince 2
  • Microsoft O365 technology stack
  • Azure, AWS cloud
  • ServiceNow, Topdesk, Freshservice, Ivanti, 4me, ITSM tools
  • CoreView
  • TrendMicro anti-spam/anti-virus
  • Microsoft SQL and Oracle db's
  • Microsoft server

Project & Program Experience

  • Implementation new WAN network, datacenter migration and domain migration,
  • Cybersecurity rehearsel project,
  • Rollout new ERP appl: RFP, POC, vendor selection, design, test, acceptance, rollout, coordination with external partners and internal stakeholders, RUN, Architecture Board, CAB,
  • Distribution center (40.000 m2) (300FTE) and office relocation with 200FTE; from design till move,
  • Implementation of ITIL methodology in order to bring helpdesk to a Service Desk level,
  • Implementation of Microsoft Teams in order to replace PABX across multiple locations,
  • Upgrade Microsoft stack: W11 & O365,
  • Rollout of new document management solution cross multiple sites,
  • Rollout mobile devices in an industrial environment,
  • Rollout OT-cybersecurity solution,
  • Cybersecurity recovery MTO project,
  • Migration of SAP from datacenter to AWS cloud,
  • Several merges, acquisitions and carve outs,