Experience

Freelance IT manager

• Responsible for projects, development, and operations (4 FTE)
• Consult stakeholders across the organization to identify business and technology needs and to optimize the use of information technology,
• Overseeing departmental finances, including budgeting (CAPEX & OPEX) and forecasting,
• Developing a future-oriented ICT vision,
• Building and maintaining relationships with suppliers, external advisors and vendors,
• Reporting to companies CFO,
• Participate in Group level initiatives,

Freelance IT manager (part-time)

The Flemish Human Rights Institute (VMRI) has been in existence since March 2023. This is an independent institution that protects and promotes the human rights of citizens in Flanders. If someone feels that his or her human rights are being violated, they can report this to the VMRI

• Start-up of a new division at the Flemish Government (VMRI)
• Responsible for projects, development, and operations
• Consult stakeholders across the organization to identify business and technology needs and to optimize the use of information technology,
• Overseeing departmental finances, including budgeting (CAPEX & OPEX) and forecasting,
• Developing a future-oriented ICT vision,
• Building and maintaining relationships with suppliers, external advisors and vendors,
• Leading change and transformation at the intersection between business and ICT,
• Implement ITSM way of working

Freelance Procurement Consultant ICT (category buyer) for GzA (Healthcare) and IMEC (Technology)

Providing guidance, tactical support, and strategic advice to the entire organization on matters related to ICT procurement:
- Hard- & Software
- Licensing
- Outsourcing services & resources

Being compliant with the Public Procurement Legislation and internal rules and procedures related to procurement. Working together with cross-functional teams. Building partnerships with suppliers.

Freelance Servicedesk Manager for Cerba Research. Cerba Research is your partner for integrated clinical laboratory and diagnostic solutions, you direct the course of your complex trial. 

• Responsible for managing the servicedesk accross Cerba Research locations worldwide,
• Responsible as a Project Manager for the renewal of the ITSM processes, policies and tooling,
• Responsible for workplace managementn
• Working together with suppliers and 3rd parties,
• Coördinating with internal stakeholders across all Cerba Research locations,

Freelance Cybersecurity Project Manager for VTTI. VTTI is one of the world’s leading storage providers for energy and other essential products like chemicals. Located at major shipping crossroads and supply gateways, VTTI provides over 10 million cubic meters of storage capacity across five continents.

• Responsible for rolling out a "state-of-the-art" OT-cybersecurity solution across all VTTI locations,
• Responsible for executing a POC around predictive maintenance for OT systems,
• Working together with suppliers and 3rd parties,
• Coördinating with internal stakeholders across all VTTI locations,

Freelance ICT manager (part-time) for Patronale life. Patronale Life is a small, smart life insurance company. We assist our clients in building their wealth. We offer insurance with guaranteed capital and interest (Tak 21 and Tak 26), as well as insurance-linked to funds (Tak 23). In doing so, we are supported by our fundamental values and unique assets. Our choice for and experience with real estate and fixed-income investments, for example. Or our well-thought-out cost and distribution policy.

• Responsible for projects, development, and operations within Patronale life  (3 FTE),
• Consult senior-level stakeholders across the entire organization to identify business and technology needs and to optimize the use of information technology,
• Overseeing departmental finances, including budgeting (CAPEX & OPEX) and forecasting,
• Developing a future-oriented ICT vision,
• Building and maintaining relationships with external advisors and vendors,
• Leading change and transformation at the intersection between business and ICT,
• Improving ITSM way of working

Freelance infrastructure project manager (part-time) for Toyota Motors Europe (TME). TME is the regional headquarters of Toyota in Europe. It covers R&D, Manufacturing, Marketing, Sales, and Corporate Functions.

Responsible for the following projects simultaneously:

• Rollout of new CCTV camera's on 70.000m² land,
• Rollout of new POS across TME sites,
• Migration towards a new access control system,
• Rollout of a new Building Management System (BMS) across TME sites in Belgium,

• Renewal of incident- and problem management procedures,
• Defining and agreeing on new SLA's for IT support,
• Disaster recovery procedures,

• Delivering advice and support on support teams and infrastructure engineers.
• Project management on projects, such as:
  • Integration of new acquired company and transformation to BESIX Infra Netherlands,
  • Rollout of new Document Management System,
  • Rollout of new track & trace system,
• Consult senior-level stakeholders across the entire organization to identify business and technology needs and to optimize the use of information technology,
• Developing a future-oriented ICT vision,
• Building and maintaining relationships with external advisors and vendors,

• Responsible for projects, development and operations within Roularta Media Group (+70FTE),
• Responsible for orchestrating RMG digital transformation strategy and execution,
• Member of the management committee,
• Consult senior-level stakeholders across the entire organization to identify business and technology needs and to optimize the use of information technology,
• Overseeing departmental finances, including budgeting (CAPEX & OPEX) and forecasting,
• Developing a future-oriented ICT vision,
• Building and maintaining relationships with external advisors and vendors,
• Leading change and transformation at the intersection between business and ICT,

• Leading the entire support-, developers & application support (10 FTE) team,
• Guide and mentor the product teams to raise the collective expertise in an Agile way,
• Leading change and transformation at the intersection between business and ICT,
• Identifying and eliminating security vulnerabilities with strategic solutions that increase data security,
• Manage governance structure and key contacts to ensure the appropriate vendor interaction takes place to support BIS day-to-day operations,
• Consult senior-level stakeholders across the entire organization to identify business and technology needs and to optimize the use of information technology,
• Overseeing departmental finances, including budgeting (CAPEX & OPEX) and forecasting,
• Developing a future-oriented ICT vision,
• Building and maintaining relationships with external advisors and vendors,

As freelance - interim operational ICT Manager - system and support - at Carglass I'm responsible for defining the strategy, structure and development of technical IT projects, support and service desk (RUN team - 13 fte).

Carglass has been founded in 1979 and leader of the car glass industry in Belgium, as part of the Belron group it has 42 service centers in Belgium, next to the European Distribution Center located in Hasselt. Recently they acquired Care carrosserie with 14 service centers in Belgium to become Carglass-carrosserie

- Leading the entire team of system & support in Belgium,
- Bringing the helpdesk to a more mature level by introducing ITIL best practices,
- Introducing Service Desk principles and increase CSI score,
- Helping to build the technical / infrastructural architecture of IT systems of the entire group,
- Negotiating contracts with suppliers / partners covering systems, infrastructure, network, servers & connectivity,
- Together with colleagues from the various business units defining the future of the technical infrastructure and draws scenarios to deploy them.
- Creating projects with possible scenarios, timing and budget.
- Provide the necessary communication between all project stakeholders, encourage the team and reporting regularly on progress.
- Ensure all the technical systems and the functioning of Carglass specific environment has been documented,
- Participate as a IT Project Manager in major, business transformation projects (EPONA rollout, HQ relocation, EDC relocation, etc.)

Stefaan Hermans:

"I worked with Tom for more than 2 years in our Carglass® IT department. Tom is our IT operations manager and finally responsible for our full infrastructure (including cloud solutions) and service desk for our three business units: Glass – Carrosserie and European Distribution Centre.
Needless to say that in a VUCA world, especially technology and (internal) customer expectations are rapidly changing. Tom has the competency to keep track in this VUCA world with his priorities and keeps the clear overview of all huge change programs. Strategically and tactically in a very pragmatic way. He’s really contributing and adding value in our long term IT & digital strategy!"

Samantha Suire:

"Tom was a great asset to work with during the Migration Project for LBC Tank Terminal. He is very tech savy, detail oriented, and extremely good manager. Tom and I worked both internationally and US based for almost a year doing a very high level consolidation of co-location infrastructure, Communication consolidation, Disaster Recovery testing, and systems integration for a Corporate Wide IT Consolidation. He was a true charm to work with and a great asset of knowledge. I would highly recommend Tom for any project in the future."

A.S. Adventure is the European leader in outdoor retailing, offering multiple brands of products and services through various channels. A.S. Adventure Group has 197 stores spread across five European countries: A.S. Adventure in Belgium (45 stores), Luxembourg (3 stores) and France (2 stores) Beaver in Netherlands (38 stores) and Cycle & Outdoor Concepts Ltd. UK (110 stores).

- Analyzing together with the Group Business Analyst questions of the business and its impact on technical systems,
- Leading the entire team of system & support across Belgium, Holland, UK.
- Helping to build the technical / infrastructural architecture of IT systems of the entire group,
- Negotiating contracts with suppliers / partners covering systems, infrastructure, network, servers & connectivity,
- Together with colleagues from the various business units defining the future of the technical infrastructure and draws scenarios to deploy them.
- Creating projects with possible scenarios, timing and budget.
- Provide the necessary communication between all project stakeholders, encourage the team and reporting regularly on progress.
- Ensure all the technical systems and the functioning of the AS Adventure specific environment has been documented.

Jean Varela:

"During the time Tom worked with our team, He displayed excellent communication skills, coordinating and integrating both teams in the UK and Belgium commuting in a successful new POS system migration.
It was a great pleasure working with Tom."

Hanspeter K. Schurter:

"During my time at Crossrail as a Director, we merged with DLC, Dillen Le Jeune Cargo NV. One of the projects was to integrate and merge the IT tools, spread over 4 countries.Tom was responsible for the IT within DLC NV; soon I have noticed that Tom had the necessary skills and know-how to merge the systems and he was given the responsibility for the Groups IT. Under my leadership, Tom was also responsible for the complete outsourcing process of the new IT set-up of Crossrail; he has executed this task excellently. Tom is a responsible and trustworthy person, able to work under pressure. His behaviour towards suppliers was always professional and has therefore respresented Crossrail at its best in his field of operation. I can recommend Tom to any future employer."

Brian Conlon:

"It was a pleasure working with Tom. While working under unreasonable distractions and pressures, he provided incredible service while displaying a professional and pleasant demeanor".